Human Resources Coordinator
Job Description
Since 1976, New Dawn has operated in the Cape Breton Regional Municipality as a not-for-profit social enterprise. New Dawn is governed by a volunteer board of directors and employs more than 135 people across its nine divisions. Today New Dawn works in the fields of housing, home care, residential care, immigration settlement, meals on wheels and food education, community engagement, community investments, and most recently, the arts.
New Dawn’s mission and vision are as relevant today as they were in 1976 and continue to guide the work of the organization. Its mission is to engage the community to create and support a culture of self-reliance and its vision is a self-reliant people in a vibrant community.
Responsibilities:
The Human Resources Coordinator works in partnership with the New Dawn management team to implement and execute the human resources functions within New Dawn Enterprises and carries out all human resource related responsibilities requested by New Dawn’s management team. The coordinator also provides administrative support to the healthcare division of New Dawn Enterprises.
Human Resources Administration:
- Manage Bamboo HR (organization’s HR software)
- Maintain and update the HR Manual, ensuring compliance with relevant employment and labour legislation, and making suggestions annually for opportunities to an enhance a supportive and healthy workplace and workplace culture for employees.
Recruitment & Retention:
- Write job descriptions and job postings, screen candidates, arrange and participate in interviews, conduct reference checks, arrange new employee orientation, participate in and direct components of employee orientation as requested.
- Manage the STAR Program and other recognition initiatives.
Occupational Health & Safety:
- Maintain and update the OH&S Manual & COVID-19 Manual, ensuring compliance with all Occupational Health & Safety legislation.
- Maintain incident management system and all other safety programs and audits.
- Participate on the JOH&SC and COVID-19 Sub-Committee (book/attend meetings, record/distribute minutes).
Performance Management:
- Ensure the annual performance review process is followed including updating and providing education on the tools, as well as completion of reviews.
- Provide education and support to management on performance related issues.
Employee Benefits:
- Manage the corporate YMCA program, EFAP, and employee group health benefits programs.
Employee & Labour Relations:
- Write and send employment communications and letters as required and in collaboration with managers (i.e., related to discipline, grievances, workplace investigations, etc.).
- Participate in, as requested, union relationships. This may include research, making policy suggestions and solutions, arranging, and preparing for meetings (agenda development and circulation, meeting minute circulation, meeting logistics, and attending and recording union meetings and negotiations.
Relevant Committee Work
- Participate on the Wellness Committee and Social Justice Working Group (attend meetings, record and distribute minutes).
- Participate on the New Dawn Privacy Committee and Healthcare Ethics Committee (attend meetings, record and distribute minutes).
Volunteer and Student/Intern Recruitment, Retention, and Support
- Assist those parts of the organization who rely on the efforts of volunteers to recruit, retain, train, orient, onboard, and recognize volunteers and to ensure that volunteering at New Dawn is a thoughtful and rewarding experience.
- Assist those parts of the organization who rely on the efforts of students and interns to recruit, retain, train, orient, onboard, and recognize students/interns and to ensure that placements at New Dawn are a thoughtful and rewarding experience.
New Dawn Healthcare Administrative Support:
- Participate on committees including the JOH&SC, Medication Management Sub-Committee, Accreditation Team, Family Advisory Council (book/attend meetings, record/distribute minutes).
- Book meetings and training, including rooms, participants, and special requests.
- Communicate with staff on a regular basis; maintain staff and client files as requested
- Development of staff training tools and communications (i.e., posters, newsletters, etc.).
- Data entry and report generation as required by the Director of Healthcare.
- On a monthly basis audit staff credentials, arrange renewal and communicate requirements with staff.
Core Competencies:
- Client/family/community -centered focused engagement and education
- Client/family/community-centered care planning
- Coaching and counseling
- Communication
- Multi-tasking
- Teamwork & collaboration
- Problem solving
- Accountability & dependability
- Ethics & integrity
- Attention to detail
- Time management
Qualifications Required:
- Post-secondary education in human resources management.
- Certified Human Resource Professional (CHRP) designation preferred.
- Minimum of two (2) years relevant human resources and administrative experience.
- Compassion, empathy, and experience working with and advocating for vulnerable population
- Must be able to work independently, as well as under supervision.
- Exceptional attention to detail.
- Exceptional verbal and written communication skills.
- Must be able to work effectively with others and have good interpersonal skills.
- Must be highly organized and work well under pressure.
- Must be willing to adhere to the principles of confidentiality and to comply with all mandated training and ethical guidelines.
- Demonstrated proficiency with Microsoft Excel as well as Microsoft Office products, including Word, and PowerPoint.
- Strong knowledge of Simply Accounting program, or willingness to quickly acquire knowledge.
- Able to set-up and maintain filing systems and databases.
- High level of integrity, confidentially, and accountability.
- Must understand that client and community care is the focal point for success.