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APPLY by November 25, 2021 CLOSED

Team Lead, International Student Settlement

Division: Immigration Deadline to apply: November 25, 2021, 6:00 pm Email resume to: Nadine Paruch <nparuch@newdawn.ca> Schedule: Full-Time, 2-Year Contract Salary/Wage: $45,000 Openings: 1

Job Description

As an ever-growing and evolving organization, new opportunities for the New Dawn as a whole, and for particular divisions within the organization, emerge regularly.

The Team Lead will both work to increase the retention of international students studying at and graduating from Cape Breton University, and oversee the international student settlement and retention team, with support from the Manager of the Cape Breton Island Centre for Immigration.

The work of the Team Lead will be accomplished through a combination of events for students, graduates, and other newcomers, day-to-day settlement with students and graduates, and helping to shape the agenda of the international student retention team to ensure responsiveness and relevance to new and returning students, and graduates as they settle into their new communities.

The Team Lead will report to the Manager of the Cape Breton Island Centre for Immigration and will work with Island businesses, Cape Breton University, Island Municipalities and First Nations, and Island development agencies (RENs, Cape Breton Partnership, Sydney and Area Chamber of Commerce, etc.)

Duties:

Team Lead

  • Understand, execute, and update as needed project objectives and deliverables
  • Develop annual calendar of events and programming, align events and programming with academic calendar year and student/graduate programming feedback and requests
  • Oversee and assign project tasks and deliverables to CBICI’s two international student retention facilitators, and work as a team to reflect and improve on project outcomes.

Develop programming to increase international student retention

  • Design and deliver programming throughout the year including, but not limited to: Island tours, fall multi-cultural festival, and community/employment readiness workshops.
  • Ensure that this programming is professional, responsive, and designed to meet the needs of international students
  • Engage Island partners in the design and execution of programming (Island municipalities, CBU and NSCC, development agencies, etc.)
  • Gather feedback from partners and participants after events to improve the quality and relevance of events in subsequent years

Student/Graduate Employment/Business/Settlement Support

  • Provide ongoing support on an individual basis to international students and graduates
  • Connect students and graduates to other community services and resources and employment and business opportunities
  • Assist students and graduates (and their families) in navigating and settling on the Island

Surveys/Research/Tracking

  • Design and deliver annual surveys to international students and graduates at CBU to discover: intentions to stay, sectors of study and interest, family connections/interest, investment opportunities, factors in decision to settle, immediate, medium- and short term needs, etc.
  • Create report from annual survey data to inform programming structure and content
  • Design survey for past participants to gauge impact on programming on ability to settle on the Island: where they have decided to settle why, where they are working, why they left (if this is the case), etc.

Communications/Advertising

  • Working with New Dawn’s Marketing and Communications services, design and execute a strategy for the retention initiative to include traditional media, social media and earned media
  • Development relationships at Cape Breton University and NSCC to enable the efficient and ongoing connection with target audiences
  • Design promotional materials for day-to-day services and special events and programming
  • Design and execute the creation and maintenance of initiative website (website to serve as Island navigational tool for international students and graduates; based in part on feedback from surveys)

Business/Agency Relations and Integration

  • Engage Island development agencies in planning and executing retention work (CBU, NSCC, ICEAP, Cape Breton Partnership, Sydney and Area Chamber of Commerce, RENs, municipalities)
  • Connect international students to the programs, events, and offerings of these agencies
  • Act as hub/connector/resource person between international students and these agencies
  • Work closely with select agencies on the design and delivery of Island tours, employment workshops, and surveys

As needed

  • Other duties and responsibilities as assigned.

Core Competencies

  • Communication
  • Responsibility
  • Trustworthiness & Ethics
  • Results orientation
  • Organization
  • Teamwork

Required Skills

  • Self-motivated and able to work semi-independently
  • Able to plan within and report on project budget
  • Well-developed interpersonal and communications (oral and written) skills
  • Experience and/or comfort with community engagement and conversation
  • Highly organized, able to plan and execute multiple projects simultaneously
  • Experience with students and/or newcomers and/or international students

Assets

  • Post-secondary degree/diploma and or experience
  • Outreach/engagement experience
  • Settlement/navigation experience
  • Business degree/experience

Work Conditions

  • Long periods of sitting/concentrating
  • Maybe be required, from time-to-time to assist with event set-up (moderate lifting/moving)
  • Willingness to work evenings and weekends as needed
  • Willingness to travel as needed

AIP Employer

New Dawn is proud to be a designated Atlantic Immigration Program (AIP) employer. Eligible employees may be able to receive employer support for permanent residency applications through the program. Employees are responsible for confirming their eligibility under the AIP or any other immigration stream before seeking employer endorsement. 

Compensation Package

At New Dawn Enterprises, we recognize that employee well-being is fundamental to individual success, organizational excellence, and thriving communities. In addition to competitive salaries, permanent salaried employees may be eligible for the following benefits and supports. Eligibility for specific benefits may vary based on employment status, position, and length of service.

Group Health Employee Benefits

New Dawn offers eligible employees participation in group benefits which are provided by GroupHEALTH and include coverage for medical, dental, and vision care, as well as insurance coverage including long-term disability, life, and accidental death and dismemberment. New Dawn pays 50% of group benefit premiums. Long-term disability premiums are fully employee-paid, allowing any future disability benefits received to remain non-taxable.

Extended Health & Well-Being  

GroupHEALTH offers integrated wellness services through Sparrow Health, including enhanced mental health support, seamless access to virtual healthcare, and an Employee and Family Assistance Program (EFAP). Services include critical incident support, 24/7 crisis assistance, substance-use management, and other wellness resources.

Retirement Savings Matching Program

Eligible employees may choose to participate in New Dawn’s Self-Directed Retirement Savings Matching Program by contributing up to 5% of their gross salary toward a registered retirement savings plan, which is deducted from their pay cheque. New Dawn matches employee contributions dollar-for-dollar up to 5% of gross salary. Eligible savings accounts include Registered Retirement Savings Plans (RRSPs) and eligible Community Economic Development Investment Funds (CEDIFs).

Flexible Work Arrangements

In recognition of the benefits of greater work-life balance and the value of flexibility and autonomy for human well-being, New Dawn makes every effort to offer flexible work schedules. Divisions across New Dawn are structured differently and may offer varying levels of flexibility while continuing to meet operational requirements. Depending on the role, flexible arrangements may include self-scheduling (regular schedule and/or time off coverage), flexible start and end times, remote work, and other accommodations.

Reduced Hours Work Week

Full-time salaried employees are eligible to participate in a 32-hour reduced-hours work week while maintaining full-time employment status and compensation. These hours can be worked over four 8-hour days, or five 6.5-hour days, with the chosen schedule identified at the beginning of employment and at the start of each year.

Paid Vacation 

Full-time, salaried employees are entitled to 120 hours (equivalent to 15 days) of paid vacation annually. Part-time, salaried employees are entitled to paid annual vacation hours prorated to their FTE status.

Paid Mental & Physical Wellness Days 

Full-time, salaried employees are entitled to 56 hours (7 days) of paid mental and physical wellness leave annually. Part-time, salaried employees are entitled to paid annual leave for mental and physical health prorated to their FTE status. These hours can be used to take time off work for physical and/or mental wellness/illness, and to attend appointments for the employee and/or their dependents.

Paid Holidays 

New Dawn observes the following thirteen (13) public holidays annually, exceeding current statutory minimums. These include: New Year’s Day, Nova Scotia Heritage Day, Good Friday, Easter Monday, Victoria Day, Canada Day, Civic Holiday, Labour Day, National Day for Truth and Reconciliation, Thanksgiving, Remembrance Day, Christmas Day, and Boxing Day.

Subject to operational requirements, New Dawn may provide eligible employees an additional paid office closure between Christmas Day and New Year’s Day annually, allowing employees additional time with family and loved ones without using vacation entitlement.

Rewards & Recognition 

New Dawn celebrates employee contributions through service awards, milestone recognition, and ongoing appreciation programs that acknowledge achievements and significant personal and professional milestones.

Paid Required Education Renewals

When certifications, training, licenses, or credentials are required for a position, New Dawn covers renewal costs. Support for professional designations and licensing fees may also be provided based on role requirements and divisional budgets.

Professional Development

New Dawn is committed to supporting employees in developing their skills, expanding their knowledge, and pursuing lifelong learning opportunities. Development of new position-relevant skills and perspectives creates a stronger, more informed, and modern organization. Employees are encouraged to explore professional development opportunities in collaboration with their manager.

Café Marie Discount

Employees are entitled to a staff discount at Café Marie, located in the Eltuek Arts Centre.

Corporate YMCA Membership Program

To support employee health and wellness, New Dawn offers a corporate membership in partnership with the Cape Breton YMCA. The corporate membership provides staff with a 12% discount on the cost of individual membership, and New Dawn covers 50% of the discounted individual membership cost.

New Dawn

New Dawn is Canada’s oldest Community Development Corporation. Since 1976, we’ve been working to create a more just, healthy, and self-determined community by responding to local needs and driving long-term, systems-level change. Today, New Dawn continues to focus on self-reliance, resilience, and community-led transformation. Every day, we engage thousands of community members and employ over 150 Cape Bretoners through programs and services that are practical, creative, and grounded in care. Our work spans health and social care, housing, the arts, youth, immigration, and community development. Some of these services generate revenue, which we reinvest into our organization — fueling sustainability and deepening community impact.

Immigration

The Cape Breton Island Centre for Immigration is dedicated to welcoming newcomers to Cape Breton Island. We work to orient, support, connect, advocate on behalf of and otherwise meet the needs of newcomers in service of their successful settlement.

Posted November 12, 2021 by New Dawn
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Get in touch

New Dawn Enterprises
37 Nepean St, Sydney, Nova Scotia B1P 6A7
newdawn@newdawn.ca
902-539-9560

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Eymu’ti’k Unama’ki

Eymu’ti’k Unama’ki, newte’jk l’uiknek te’sikl Mi’kmawe’l maqamikall mna’q iknmuetumittl. Ula maqamikew wiaqi-wikasik Wantaqo’tie’l aqq I’lamatultimkewe’l Ankukamkewe’l Mi’kmaq aqq Eleke’wuti kisa’matultisnik 1726ek.

We are in Unama’ki, one of the seven traditional and unceded ancestral territories of the people of Mi’kma’ki. This territory is covered by the Treaties of Peace and Friendship which the Mi’kmaq first signed with the British Crown in 1726.

Ketu’-keknuite’tmek aqq kepmite’tmek ula tela’matultimkip wjit maqamikew ta’n etekl mtmo’taqne’l. Ula tett, ula maqamikek, etl-lukutiek l’tunen aqq apoqntmnen apoqnmasimk aqq weliknamk Unama’ki.

We wish to recognize and honour this understanding of the lands on which we reside. It is from here, on these lands, that we work to create and support a culture of self-reliance and vibrancy.