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APPLY by July 22, 2022 CLOSED

Retention Facilitator

Division: Immigration Deadline to apply: July 22, 2022, 4:00 pm Email resume to: Nadine Paruch <nparuch@newdawn.ca> Schedule: Full-Time Salary/Wage: $42,628/year Openings: 1

Job Description

Job Purpose: As an ever-growing and evolving organization, new opportunities for New Dawn as a whole, and for particular divisions within the organization, emerge regularly.

The Retention Facilitator will work to increase the retention of international students studying at and graduating from Cape Breton University and other post-secondary institutions on the Island. This will be accomplished through a combination of events, workshops, activities and day-to-day settlement counselling work.

The Retention Facilitator will report to the Team Lead of the International Student Retention Program at Cape Breton Island Centre for Immigration and will work closely with Island businesses, Cape Breton University, Island Municipalities and First Nations, and Island development agencies (RENs, Cape Breton Partnership, Sydney and Area Chamber of Commerce, etc.).

Where this position aims to help CBICI and Cape Breton Island settle and orient newcomers (international students and graduates and their families), preference will be given to newcomer applicants.

New Dawn Enterprises is also a designated employer under the Atlantic Immigration Program, offering permanent residence support to eligible employees.

Primary Duties:

(1) Program Development

  • Design and deliver programming throughout the year including, but not limited to: Island tours, events employment readiness workshops, and an annual multicultural festival
  • Ensure that this programming is professional, responsive, and designed to meet the needs of international students, graduates, and their families
  • When possible, engage students in the planning and execution of events (i.e., multicultural festival), and gather and analyze feedback on events and incorporate feedback in future event planning
  • Engage Island partners in the design and execution of programming (Island Municipalities and First Nations, CBU and NSCC, Cape Breton Partnership, ICEAPNS, Sydney and Area Chamber of Commerce, development agencies, RENs, etc.)
  • Connect international students to the programs, events, and offerings of these and other community agencies; act as a connector/resource person between international students and these agencies
  • Work closely with select agencies on the design and delivery of Island tours and employment workshops
  • Gather feedback from partners and participants after events to improve the quality and relevance of events in subsequent years
  • Ensure all programming is designed to increased international student/graduate retention

(2) Administrative Duties

  • Content development and distribution for social media platforms, event promotion, website etc.
  • Maintenance of up-to-date weekly reporting and participation in team meetings
  • Responsible for updating and maintaining student email list
  • Management of event registration information (and registration inquiries)
  • Greeting clients to the Centre and connecting them with other staff as needed
  • Responsible for updating and maintaining student email list
  • Assisting with student and graduate survey rollout

Secondary Duties:

(1) Student Settlement Support

  • Provide ongoing support on an individual basis to international students and graduates
  • Connect students/graduates to community services, resources and employment/business opportunities
  • Assist students and graduates (and their families) in navigating and settling on the Island
  • Understanding of government forms and processes as they relate to client’s needs
  • Other duties as assigned

Core Competencies

  • Communication
  • Responsibility
  • Trustworthiness & Ethics
  • Results orientation
  • Organization
  • Teamwork Skills
  • Self-motivated and able to work semi-independently
  • Experience with facilitation and community engagement
  • Well-developed interpersonal and communications (oral and written) skills
  • Highly organized, able to plan and execute multiple projects simultaneously

Assets

  • Experience with newcomers and/or international students
  • Post-secondary degree/diploma and or experience
  • Facilitation/engagement experience
  • Settlement/navigation experience
  • Valid driver’s license/transportation

Work Conditions

  • Long periods of sitting/concentrating
  • Maybe be required, from time-to-time to assist with event set-up (moderate lifting/moving)
  • Willingness to work evenings and weekends as needed
  • Willingness to travel as needed

AIP Employer

New Dawn is proud to be an Atlantic Immigration Program (AIP) employer. This means that New Dawn has been approved as an AIP employer and, as such, can endorse the AIP-PR application of an eligible employee.

Note: employees are responsible for verifying that the employment position/category is eligible under the AIP program, or any other immigration program/stream for which they intend to seek the support/endorsement of New Dawn.

Compensation Package

Salaried Employee Compensation Package 

New Dawn Enterprises believes in supporting the well-being of its employees and, in service of this, has created the following compensation package for permanent, salaried employees of New Dawn Enterprises, in addition to their salaries.

Canada Life Group Benefits: Medical, Dental, Life Insurance

New Dawn offers its employees group benefits provided by Group Health. Fifty percent (50%) of these benefits are paid by the employer, except for Long-Term Disability benefits which are fully (100%) paid by the employee. The plan also includes a component for Life Insurance, Accidental Death and Dismemberment (AD&D) and Vision Care. Dependent life is also included.

Self-Directed Registered Retirement Savings Plan

Employees may choose to begin participation in New Dawn’s Self-Directed RRSP plan after completion of three (3) months of employment. Employees may contribute up to 5% of their gross salary, deducted from their pay cheque. This is matched by the employer to a maximum of five percent (5%).

Reduced Hours Work Week

In recognition of the benefits of greater work-life balance and the value of flexibility and autonomy for human wellbeing, New Dawn has adopted a Reduced Hour Work Week. All full-time salaried employees are required to be in the office for 32 hours per week. These hours can be worked over four or five days. At the start of employment, a schedule will be drafted that meets both the needs of the company and the employee.

Professional Development

New Dawn acknowledges and is committed to the ongoing professional development and lifelong learning aspirations of its staff. The acquisition of new position-relevant skills and perspectives by employees creates a stronger, more informed, and modern organization.

Employees are strongly encouraged to research and outline education and/or professional development opportunities to discuss with their manager in the creation of their work-plan.

Paid Holidays

New Dawn observes thirteen (13) public holidays and other days for which staff will be paid. They are: New Year’s Day, Family Day, Good Friday, Easter Monday, Victoria Day, Canada Day, Civic Holiday, Labour Day, National Day for Truth and Reconciliation, Thanksgiving Day, Remembrance Day, Christmas Day, Boxing Day

In the spirit of family, the President reserves the right to close the office between Christmas and New Year’s to enable employees to spend time with their families. This option will be reviewed, and a decision made annually depending on operational requirements. These non-statutory days will have no impact on employee vacation time.

Paid Vacation

All new employees entering the organization as a salaried employee will earn 15 days of paid vacation during the annum.

Mental and Physical Health Days 

Employees will be entitled to seven (7) days paid leave at the beginning of each calendar year. This can be carried forward to a maximum of fifteen (15) days total. It can be used for physical and metal wellness/illness and appointments for the employee or their family members.

Employee and Family Assistance Plan (EFAP)

New Dawn’s Group Benefits Plan also includes the provision of an Employee and Family Assistance Program. The Employee and Family Assistance Program (EAP) is a support system that employees and their families can turn to for confidential help with stress, anxiety and depression, family and relationship issues, addictions, legal and financial difficulties, health and nutrition concerns and workplace and career difficulties. The program is confidential and optional and is available 24 hours a day, 7 days a week.

Café Marie Discount

Employees of New Dawn Enterprises can take advantage of a 20% discount at Café Marie, located in the Eltuek Arts Centre.

Years of Service

The Years of Service Recognition Program recognizes and rewards the service of New Dawn employees at milestones in their careers. All permanent full-and-part-time New Dawn employees are eligible to receive the Years of Service award.

STAR Program

New Dawn is proud to recognize and reward the excellent work and achievements of its employees. Managers at New Dawn will be given an annual budget to provide ongoing and immediate recognition to their direct reports throughout the year.

Corporate YMCA Membership Program

In an effort to create more opportunity for staff health and wellness, New Dawn offers a corporate membership in partnership with the Cape Breton YMCA. The corporate membership gives staff a 12% discount on the cost of membership, additionally New Dawn pays half the cost of an individual discounted membership.

New Dawn

New Dawn is Canada’s oldest Community Development Corporation. Since 1976, we’ve been working to create a more just, healthy, and self-determined community by responding to local needs and driving long-term, systems-level change. Today, New Dawn continues to focus on self-reliance, resilience, and community-led transformation. Every day, we engage thousands of community members and employ over 150 Cape Bretoners through programs and services that are practical, creative, and grounded in care. Our work spans health and social care, housing, the arts, youth, immigration, and community development. Some of these services generate revenue, which we reinvest into our organization — fueling sustainability and deepening community impact.

Immigration

The Cape Breton Island Centre for Immigration is dedicated to welcoming newcomers to Cape Breton Island. We work to orient, support, connect, advocate on behalf of and otherwise meet the needs of newcomers in service of their successful settlement.

Get in touch

New Dawn Enterprises
37 Nepean St, Sydney, Nova Scotia B1P 6A7
newdawn@newdawn.ca
902-539-9560

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Eymu’ti’k Unama’ki, newte’jk l’uiknek te’sikl Mi’kmawe’l maqamikall mna’q iknmuetumittl. Ula maqamikew wiaqi-wikasik Wantaqo’tie’l aqq I’lamatultimkewe’l Ankukamkewe’l Mi’kmaq aqq Eleke’wuti kisa’matultisnik 1726ek.

We are in Unama’ki, one of the seven traditional and unceded ancestral territories of the people of Mi’kma’ki. This territory is covered by the Treaties of Peace and Friendship which the Mi’kmaq first signed with the British Crown in 1726.

Ketu’-keknuite’tmek aqq kepmite’tmek ula tela’matultimkip wjit maqamikew ta’n etekl mtmo’taqne’l. Ula tett, ula maqamikek, etl-lukutiek l’tunen aqq apoqntmnen apoqnmasimk aqq weliknamk Unama’ki.

We wish to recognize and honour this understanding of the lands on which we reside. It is from here, on these lands, that we work to create and support a culture of self-reliance and vibrancy.

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