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APPLY by November 25, 2021 CLOSED

Team Lead, International Student Settlement

Division: Immigration Deadline to apply: November 25, 2021, 6:00 pm Email resume to: Nadine Paruch <nparuch@newdawn.ca> Schedule: Full-Time, 2-Year Contract Salary/Wage: $45,000 Openings: 1

Job Description

As an ever-growing and evolving organization, new opportunities for the New Dawn as a whole, and for particular divisions within the organization, emerge regularly.

The Team Lead will both work to increase the retention of international students studying at and graduating from Cape Breton University, and oversee the international student settlement and retention team, with support from the Manager of the Cape Breton Island Centre for Immigration.

The work of the Team Lead will be accomplished through a combination of events for students, graduates, and other newcomers, day-to-day settlement with students and graduates, and helping to shape the agenda of the international student retention team to ensure responsiveness and relevance to new and returning students, and graduates as they settle into their new communities.

The Team Lead will report to the Manager of the Cape Breton Island Centre for Immigration and will work with Island businesses, Cape Breton University, Island Municipalities and First Nations, and Island development agencies (RENs, Cape Breton Partnership, Sydney and Area Chamber of Commerce, etc.)

Duties:

Team Lead

  • Understand, execute, and update as needed project objectives and deliverables
  • Develop annual calendar of events and programming, align events and programming with academic calendar year and student/graduate programming feedback and requests
  • Oversee and assign project tasks and deliverables to CBICI’s two international student retention facilitators, and work as a team to reflect and improve on project outcomes.

Develop programming to increase international student retention

  • Design and deliver programming throughout the year including, but not limited to: Island tours, fall multi-cultural festival, and community/employment readiness workshops.
  • Ensure that this programming is professional, responsive, and designed to meet the needs of international students
  • Engage Island partners in the design and execution of programming (Island municipalities, CBU and NSCC, development agencies, etc.)
  • Gather feedback from partners and participants after events to improve the quality and relevance of events in subsequent years

Student/Graduate Employment/Business/Settlement Support

  • Provide ongoing support on an individual basis to international students and graduates
  • Connect students and graduates to other community services and resources and employment and business opportunities
  • Assist students and graduates (and their families) in navigating and settling on the Island

Surveys/Research/Tracking

  • Design and deliver annual surveys to international students and graduates at CBU to discover: intentions to stay, sectors of study and interest, family connections/interest, investment opportunities, factors in decision to settle, immediate, medium- and short term needs, etc.
  • Create report from annual survey data to inform programming structure and content
  • Design survey for past participants to gauge impact on programming on ability to settle on the Island: where they have decided to settle why, where they are working, why they left (if this is the case), etc.

Communications/Advertising

  • Working with New Dawn’s Marketing and Communications services, design and execute a strategy for the retention initiative to include traditional media, social media and earned media
  • Development relationships at Cape Breton University and NSCC to enable the efficient and ongoing connection with target audiences
  • Design promotional materials for day-to-day services and special events and programming
  • Design and execute the creation and maintenance of initiative website (website to serve as Island navigational tool for international students and graduates; based in part on feedback from surveys)

Business/Agency Relations and Integration

  • Engage Island development agencies in planning and executing retention work (CBU, NSCC, ICEAP, Cape Breton Partnership, Sydney and Area Chamber of Commerce, RENs, municipalities)
  • Connect international students to the programs, events, and offerings of these agencies
  • Act as hub/connector/resource person between international students and these agencies
  • Work closely with select agencies on the design and delivery of Island tours, employment workshops, and surveys

As needed

  • Other duties and responsibilities as assigned.

Core Competencies

  • Communication
  • Responsibility
  • Trustworthiness & Ethics
  • Results orientation
  • Organization
  • Teamwork

Required Skills

  • Self-motivated and able to work semi-independently
  • Able to plan within and report on project budget
  • Well-developed interpersonal and communications (oral and written) skills
  • Experience and/or comfort with community engagement and conversation
  • Highly organized, able to plan and execute multiple projects simultaneously
  • Experience with students and/or newcomers and/or international students

Assets

  • Post-secondary degree/diploma and or experience
  • Outreach/engagement experience
  • Settlement/navigation experience
  • Business degree/experience

Work Conditions

  • Long periods of sitting/concentrating
  • Maybe be required, from time-to-time to assist with event set-up (moderate lifting/moving)
  • Willingness to work evenings and weekends as needed
  • Willingness to travel as needed

AIP Employer

New Dawn is proud to be an Atlantic Immigration Program (AIP) employer. This means that New Dawn has been approved as an AIP employer and, as such, can endorse the AIP-PR application of an eligible employee.

Note: employees are responsible for verifying that the employment position/category is eligible under the AIP program, or any other immigration program/stream for which they intend to seek the support/endorsement of New Dawn.

Compensation Package

Salaried Employee Compensation Package 

New Dawn Enterprises believes in supporting the well-being of its employees and, in service of this, has created the following compensation package for permanent, salaried employees of New Dawn Enterprises, in addition to their salaries.

Canada Life Group Benefits: Medical, Dental, Life Insurance

New Dawn offers its employees group benefits provided by Group Health. Fifty percent (50%) of these benefits are paid by the employer, except for Long-Term Disability benefits which are fully (100%) paid by the employee. The plan also includes a component for Life Insurance, Accidental Death and Dismemberment (AD&D) and Vision Care. Dependent life is also included.

Self-Directed Registered Retirement Savings Plan

Employees may choose to begin participation in New Dawn’s Self-Directed RRSP plan after completion of three (3) months of employment. Employees may contribute up to 5% of their gross salary, deducted from their pay cheque. This is matched by the employer to a maximum of five percent (5%).

Reduced Hours Work Week

In recognition of the benefits of greater work-life balance and the value of flexibility and autonomy for human wellbeing, New Dawn has adopted a Reduced Hour Work Week. All full-time salaried employees are required to be in the office for 32 hours per week. These hours can be worked over four or five days. At the start of employment, a schedule will be drafted that meets both the needs of the company and the employee.

Professional Development

New Dawn acknowledges and is committed to the ongoing professional development and lifelong learning aspirations of its staff. The acquisition of new position-relevant skills and perspectives by employees creates a stronger, more informed, and modern organization.

Employees are strongly encouraged to research and outline education and/or professional development opportunities to discuss with their manager in the creation of their work-plan.

Paid Holidays

New Dawn observes thirteen (13) public holidays and other days for which staff will be paid. They are: New Year’s Day, Family Day, Good Friday, Easter Monday, Victoria Day, Canada Day, Civic Holiday, Labour Day, National Day for Truth and Reconciliation, Thanksgiving Day, Remembrance Day, Christmas Day, Boxing Day

In the spirit of family, the President reserves the right to close the office between Christmas and New Year’s to enable employees to spend time with their families. This option will be reviewed, and a decision made annually depending on operational requirements. These non-statutory days will have no impact on employee vacation time.

Paid Vacation

All new employees entering the organization as a salaried employee will earn 15 days of paid vacation during the annum.

Mental and Physical Health Days 

Employees will be entitled to seven (7) days paid leave at the beginning of each calendar year. This can be carried forward to a maximum of fifteen (15) days total. It can be used for physical and metal wellness/illness and appointments for the employee or their family members.

Employee and Family Assistance Plan (EFAP)

New Dawn’s Group Benefits Plan also includes the provision of an Employee and Family Assistance Program. The Employee and Family Assistance Program (EAP) is a support system that employees and their families can turn to for confidential help with stress, anxiety and depression, family and relationship issues, addictions, legal and financial difficulties, health and nutrition concerns and workplace and career difficulties. The program is confidential and optional and is available 24 hours a day, 7 days a week.

Café Marie Discount

Employees of New Dawn Enterprises can take advantage of a 20% discount at Café Marie, located in the Eltuek Arts Centre.

Years of Service

The Years of Service Recognition Program recognizes and rewards the service of New Dawn employees at milestones in their careers. All permanent full-and-part-time New Dawn employees are eligible to receive the Years of Service award.

STAR Program

New Dawn is proud to recognize and reward the excellent work and achievements of its employees. Managers at New Dawn will be given an annual budget to provide ongoing and immediate recognition to their direct reports throughout the year.

Corporate YMCA Membership Program

In an effort to create more opportunity for staff health and wellness, New Dawn offers a corporate membership in partnership with the Cape Breton YMCA. The corporate membership gives staff a 12% discount on the cost of membership, additionally New Dawn pays half the cost of an individual discounted membership.

New Dawn

New Dawn is Canada’s oldest Community Development Corporation. Since 1976, we’ve been working to create a more just, healthy, and self-determined community by responding to local needs and driving long-term, systems-level change. Today, New Dawn continues to focus on self-reliance, resilience, and community-led transformation. Every day, we engage thousands of community members and employ over 150 Cape Bretoners through programs and services that are practical, creative, and grounded in care. Our work spans health and social care, housing, the arts, youth, immigration, and community development. Some of these services generate revenue, which we reinvest into our organization — fueling sustainability and deepening community impact.

Immigration

The Cape Breton Island Centre for Immigration is dedicated to welcoming newcomers to Cape Breton Island. We work to orient, support, connect, advocate on behalf of and otherwise meet the needs of newcomers in service of their successful settlement.

Get in touch

New Dawn Enterprises
37 Nepean St, Sydney, Nova Scotia B1P 6A7
newdawn@newdawn.ca
902-539-9560

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Eymu’ti’k Unama’ki

Eymu’ti’k Unama’ki, newte’jk l’uiknek te’sikl Mi’kmawe’l maqamikall mna’q iknmuetumittl. Ula maqamikew wiaqi-wikasik Wantaqo’tie’l aqq I’lamatultimkewe’l Ankukamkewe’l Mi’kmaq aqq Eleke’wuti kisa’matultisnik 1726ek.

We are in Unama’ki, one of the seven traditional and unceded ancestral territories of the people of Mi’kma’ki. This territory is covered by the Treaties of Peace and Friendship which the Mi’kmaq first signed with the British Crown in 1726.

Ketu’-keknuite’tmek aqq kepmite’tmek ula tela’matultimkip wjit maqamikew ta’n etekl mtmo’taqne’l. Ula tett, ula maqamikek, etl-lukutiek l’tunen aqq apoqntmnen apoqnmasimk aqq weliknamk Unama’ki.

We wish to recognize and honour this understanding of the lands on which we reside. It is from here, on these lands, that we work to create and support a culture of self-reliance and vibrancy.

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