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APPLY by July 22, 2022 CLOSED

Retention Facilitator

Division: Immigration Deadline to apply: July 22, 2022, 4:00 pm Email resume to: Nadine Paruch <nparuch@newdawn.ca> Schedule: Full-Time Salary/Wage: $42,628/year Openings: 1

Job Description

Job Purpose: As an ever-growing and evolving organization, new opportunities for New Dawn as a whole, and for particular divisions within the organization, emerge regularly.

The Retention Facilitator will work to increase the retention of international students studying at and graduating from Cape Breton University and other post-secondary institutions on the Island. This will be accomplished through a combination of events, workshops, activities and day-to-day settlement counselling work.

The Retention Facilitator will report to the Team Lead of the International Student Retention Program at Cape Breton Island Centre for Immigration and will work closely with Island businesses, Cape Breton University, Island Municipalities and First Nations, and Island development agencies (RENs, Cape Breton Partnership, Sydney and Area Chamber of Commerce, etc.).

Where this position aims to help CBICI and Cape Breton Island settle and orient newcomers (international students and graduates and their families), preference will be given to newcomer applicants.

New Dawn Enterprises is also a designated employer under the Atlantic Immigration Program, offering permanent residence support to eligible employees.

Primary Duties:

(1) Program Development

  • Design and deliver programming throughout the year including, but not limited to: Island tours, events employment readiness workshops, and an annual multicultural festival
  • Ensure that this programming is professional, responsive, and designed to meet the needs of international students, graduates, and their families
  • When possible, engage students in the planning and execution of events (i.e., multicultural festival), and gather and analyze feedback on events and incorporate feedback in future event planning
  • Engage Island partners in the design and execution of programming (Island Municipalities and First Nations, CBU and NSCC, Cape Breton Partnership, ICEAPNS, Sydney and Area Chamber of Commerce, development agencies, RENs, etc.)
  • Connect international students to the programs, events, and offerings of these and other community agencies; act as a connector/resource person between international students and these agencies
  • Work closely with select agencies on the design and delivery of Island tours and employment workshops
  • Gather feedback from partners and participants after events to improve the quality and relevance of events in subsequent years
  • Ensure all programming is designed to increased international student/graduate retention

(2) Administrative Duties

  • Content development and distribution for social media platforms, event promotion, website etc.
  • Maintenance of up-to-date weekly reporting and participation in team meetings
  • Responsible for updating and maintaining student email list
  • Management of event registration information (and registration inquiries)
  • Greeting clients to the Centre and connecting them with other staff as needed
  • Responsible for updating and maintaining student email list
  • Assisting with student and graduate survey rollout

Secondary Duties:

(1) Student Settlement Support

  • Provide ongoing support on an individual basis to international students and graduates
  • Connect students/graduates to community services, resources and employment/business opportunities
  • Assist students and graduates (and their families) in navigating and settling on the Island
  • Understanding of government forms and processes as they relate to client’s needs
  • Other duties as assigned

Core Competencies

  • Communication
  • Responsibility
  • Trustworthiness & Ethics
  • Results orientation
  • Organization
  • Teamwork Skills
  • Self-motivated and able to work semi-independently
  • Experience with facilitation and community engagement
  • Well-developed interpersonal and communications (oral and written) skills
  • Highly organized, able to plan and execute multiple projects simultaneously

Assets

  • Experience with newcomers and/or international students
  • Post-secondary degree/diploma and or experience
  • Facilitation/engagement experience
  • Settlement/navigation experience
  • Valid driver’s license/transportation

Work Conditions

  • Long periods of sitting/concentrating
  • Maybe be required, from time-to-time to assist with event set-up (moderate lifting/moving)
  • Willingness to work evenings and weekends as needed
  • Willingness to travel as needed

AIP Employer

New Dawn is proud to be a designated Atlantic Immigration Program (AIP) employer. Eligible employees may be able to receive employer support for permanent residency applications through the program. Employees are responsible for confirming their eligibility under the AIP or any other immigration stream before seeking employer endorsement. 

Compensation Package

At New Dawn Enterprises, we recognize that employee well-being is fundamental to individual success, organizational excellence, and thriving communities. In addition to competitive salaries, permanent salaried employees may be eligible for the following benefits and supports. Eligibility for specific benefits may vary based on employment status, position, and length of service.

Group Health Employee Benefits

New Dawn offers eligible employees participation in group benefits which are provided by GroupHEALTH and include coverage for medical, dental, and vision care, as well as insurance coverage including long-term disability, life, and accidental death and dismemberment. New Dawn pays 50% of group benefit premiums. Long-term disability premiums are fully employee-paid, allowing any future disability benefits received to remain non-taxable.

Extended Health & Well-Being  

GroupHEALTH offers integrated wellness services through Sparrow Health, including enhanced mental health support, seamless access to virtual healthcare, and an Employee and Family Assistance Program (EFAP). Services include critical incident support, 24/7 crisis assistance, substance-use management, and other wellness resources.

Retirement Savings Matching Program

Eligible employees may choose to participate in New Dawn’s Self-Directed Retirement Savings Matching Program by contributing up to 5% of their gross salary toward a registered retirement savings plan, which is deducted from their pay cheque. New Dawn matches employee contributions dollar-for-dollar up to 5% of gross salary. Eligible savings accounts include Registered Retirement Savings Plans (RRSPs) and eligible Community Economic Development Investment Funds (CEDIFs).

Flexible Work Arrangements

In recognition of the benefits of greater work-life balance and the value of flexibility and autonomy for human well-being, New Dawn makes every effort to offer flexible work schedules. Divisions across New Dawn are structured differently and may offer varying levels of flexibility while continuing to meet operational requirements. Depending on the role, flexible arrangements may include self-scheduling (regular schedule and/or time off coverage), flexible start and end times, remote work, and other accommodations.

Reduced Hours Work Week

Full-time salaried employees are eligible to participate in a 32-hour reduced-hours work week while maintaining full-time employment status and compensation. These hours can be worked over four 8-hour days, or five 6.5-hour days, with the chosen schedule identified at the beginning of employment and at the start of each year.

Paid Vacation 

Full-time, salaried employees are entitled to 120 hours (equivalent to 15 days) of paid vacation annually. Part-time, salaried employees are entitled to paid annual vacation hours prorated to their FTE status.

Paid Mental & Physical Wellness Days 

Full-time, salaried employees are entitled to 56 hours (7 days) of paid mental and physical wellness leave annually. Part-time, salaried employees are entitled to paid annual leave for mental and physical health prorated to their FTE status. These hours can be used to take time off work for physical and/or mental wellness/illness, and to attend appointments for the employee and/or their dependents.

Paid Holidays 

New Dawn observes the following thirteen (13) public holidays annually, exceeding current statutory minimums. These include: New Year’s Day, Nova Scotia Heritage Day, Good Friday, Easter Monday, Victoria Day, Canada Day, Civic Holiday, Labour Day, National Day for Truth and Reconciliation, Thanksgiving, Remembrance Day, Christmas Day, and Boxing Day.

Subject to operational requirements, New Dawn may provide eligible employees an additional paid office closure between Christmas Day and New Year’s Day annually, allowing employees additional time with family and loved ones without using vacation entitlement.

Rewards & Recognition 

New Dawn celebrates employee contributions through service awards, milestone recognition, and ongoing appreciation programs that acknowledge achievements and significant personal and professional milestones.

Paid Required Education Renewals

When certifications, training, licenses, or credentials are required for a position, New Dawn covers renewal costs. Support for professional designations and licensing fees may also be provided based on role requirements and divisional budgets.

Professional Development

New Dawn is committed to supporting employees in developing their skills, expanding their knowledge, and pursuing lifelong learning opportunities. Development of new position-relevant skills and perspectives creates a stronger, more informed, and modern organization. Employees are encouraged to explore professional development opportunities in collaboration with their manager.

Café Marie Discount

Employees are entitled to a staff discount at Café Marie, located in the Eltuek Arts Centre.

Corporate YMCA Membership Program

To support employee health and wellness, New Dawn offers a corporate membership in partnership with the Cape Breton YMCA. The corporate membership provides staff with a 12% discount on the cost of individual membership, and New Dawn covers 50% of the discounted individual membership cost.

New Dawn

New Dawn is Canada’s oldest Community Development Corporation. Since 1976, we’ve been working to create a more just, healthy, and self-determined community by responding to local needs and driving long-term, systems-level change. Today, New Dawn continues to focus on self-reliance, resilience, and community-led transformation. Every day, we engage thousands of community members and employ over 150 Cape Bretoners through programs and services that are practical, creative, and grounded in care. Our work spans health and social care, housing, the arts, youth, immigration, and community development. Some of these services generate revenue, which we reinvest into our organization — fueling sustainability and deepening community impact.

Immigration

The Cape Breton Island Centre for Immigration is dedicated to welcoming newcomers to Cape Breton Island. We work to orient, support, connect, advocate on behalf of and otherwise meet the needs of newcomers in service of their successful settlement.

Posted July 10, 2022 by New Dawn
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Get in touch

New Dawn Enterprises
37 Nepean St, Sydney, Nova Scotia B1P 6A7
newdawn@newdawn.ca
902-539-9560

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Eymu’ti’k Unama’ki

Eymu’ti’k Unama’ki, newte’jk l’uiknek te’sikl Mi’kmawe’l maqamikall mna’q iknmuetumittl. Ula maqamikew wiaqi-wikasik Wantaqo’tie’l aqq I’lamatultimkewe’l Ankukamkewe’l Mi’kmaq aqq Eleke’wuti kisa’matultisnik 1726ek.

We are in Unama’ki, one of the seven traditional and unceded ancestral territories of the people of Mi’kma’ki. This territory is covered by the Treaties of Peace and Friendship which the Mi’kmaq first signed with the British Crown in 1726.

Ketu’-keknuite’tmek aqq kepmite’tmek ula tela’matultimkip wjit maqamikew ta’n etekl mtmo’taqne’l. Ula tett, ula maqamikek, etl-lukutiek l’tunen aqq apoqntmnen apoqnmasimk aqq weliknamk Unama’ki.

We wish to recognize and honour this understanding of the lands on which we reside. It is from here, on these lands, that we work to create and support a culture of self-reliance and vibrancy.