Integrated Youth Services Project Manager

Job Description

Position Description

The Integrated Youth Services Project Manager is responsible for the coordination and delivery of the first 18 months of the Integrated Youth Services (IYS) program at New Dawn.

IYS a safe place for youth to get support for mental health issues, addictions, and other needs. For more information, visit https://iwkhealth.ca/iys.

The IYS Project Manager is responsible for (1) liaising with coalition partners, advisory committees, government funders, community at large, and ensuring the project design, delivery, and timeline reflects the needs of youth in the CBRM, and (2) serving as the main point of contact for the project contractor during renovations.

Duties and Responsibilities

Contractor Liaison:

• Serve as primary contact for the project contractor during space renovations
• Coordinate space for meetings on site at New Dawn
• The go-to person for everything involving a project’s organization and timeline
• Attend all construction/design team meetings as representative of New Dawn
• Complete tasks assigned or assumed between meetings to ensure project flow
• Bring in other New Dawn staff as needed to ensure questions/topics addressed
• Carefully review agenda and meeting materials prior to contractor meetings
• Serve as site point of contact for project (answering questions/needs of site supervisor and/or trades as questions/needs arise throughout the day)
• Proactively anticipate and identify risk (to construction, budget, timeline), raise anticipated risks with contractor, and work collectively to resolve in advance
• Continuously evaluate success and identify areas of improvement for future projects
• Report and escalate issues to management as needed

Project Partner Liaison

• Maintain close, open, ongoing relationship with all project partners and stakeholders
• Help to collaboratively develop, articulate, and then abide by project goals and vision
• Engage stakeholders in the space design and renovation, as needed
• Ensure final space is reflective of the needs of the youth of the CBRM
• Provide stakeholders with regular updates on project progress and timeline
• Work with partners on community engagement/education efforts around project

Project Budget and Timeline:

• Maintain sole responsibility for project timeline and budget on behalf of New Dawn/owner
• As challenges/changes arise with timeline, work closely with the contractor to resolve favourably
• Engage others from ND and the coalition partners when trade-offs are needed to meet budget
• Maintain excellent records of project – records will inform operations/warranty in future
• Seek out external advisors as needed if/as project budget and timeline challenges arise
• Ask at each meeting with contractor: are we on time and are we on budget?

Community Engagement

• Tell the story of the project as it unfolds
• Understand who the project stakeholders are, and engage as appropriate
• Keep the CBRM community abreast of progress
• Respond to community inquiries in a respectful and informative manner
• Work with provincial funders and partners to create and maintain social media momentum/presence for the project
• Represent project in the media as media inquiries are received

Project Planning

• Develop a detailed project plan to track progress
• Identify and track needs, timelines, milestones for contractors and project partners

Qualifications

• Minimum one (1) year experience in a project management role
• Current and up-to-date Criminal Record Check
• Good interpersonal skills
• Exceptional attention to detail
• Highly organized and works well under pressure
• Able to work independently as well as with a team
• Proficient with Microsoft Office Suite (Outlook, Word, Excel, Power Point)
• Maintains positive working relationships to achieve goals of the organization
• Willing to accept responsibility, show good judgment, initiative, and resourcefulness
• Adheres to principles of confidentiality, complies with training and ethical guidelines
• Demonstrated project management experience and/or construction experience

Work Conditions

• Travel required
• Manual dexterity required to use desktop computer and peripherals
• Overtime may be required; working evenings/weekends as needed
• Interacts with employees, management, and public
• Environment can be busy/noisy at times