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APPLY by February 18, 2022 CLOSED

Meals on Wheels Coordinator

Division: Meals on Wheels Deadline to apply: February 18, 2022, 4:00 pm Email resume to: Claire Turpin <hr@newdawn.ca> Schedule: Permanent/Full-Time Salary/Wage: $45,000/Year for 30 hours/Week (7.5 hours per day @ 4 days per week or 6 hours per day @ 5 days/week) Openings: 1

Job Description

Job Purpose: As an ever-growing and evolving organization, new opportunities for the New Dawn as a whole, and for particular divisions within the organization, emerge regularly.

The Meals on Wheels Coordinator is responsible for ensuring best practice(s) in coordination of program clients and volunteers for Sydney and the surrounding area. In addition to the day-to-day oversight of clients and volunteers, this position involves program growth and development overtime, attention to budgets and program financial responsibility, attention to invoicing and accounts reconciliation, and trouble-shooting client and volunteer issues.

The Coordinator is also responsible for marketing the program and building community partnerships to benefit the Meals on Wheels program.

Duties:

Meal/Client Coordination

  • Prepare and update weekly client schedules and submit to Meals on Wheels Kitchen
  • Attend to Meals on Wheels phone line and respond to all inquiries
  • With Anchored Ideas (and/or New Dawn Communications staff), develop and deliver marketing efforts to recruit new clients
  • Design, implement and evaluate annual surveys for clients/families

Volunteer Coordination

  • Prepare and update weekly volunteer schedules and communicate to volunteers as needed
  • With Anchored Ideas (and/or New Dawn Communications staff), develop and deliver marketing efforts to recruit new volunteers
  • Develop and deliver volunteer appreciation initiatives
  • With New Dawn Human Resource Coordinator, develop and facilitate training and development programs for volunteers
  • With New Dawn Human Resources Coordinator, plan and execute volunteer orientations
  • Develop, implement and evaluate annual surveys for volunteers

Program Development

  • Work with community partners to promote program, recruit volunteers, identify and secure funding partners and evaluate community need/changing needs of community and program
  • Work towards program financially sustainable, including grant applications, assisting with fundraising initiatives and campaigns and fulfilling requirements of annual United Way partnership (applications, reporting, engagement, relationship-building)

Record-Keeping

  • Maintain up to date records of all client and volunteer information
  • Record all interactions/conversations with clients regarding employee/volunteer interaction and the quality of the meals
  • Develop modern, efficient, digital record-keeping practices and keep all electronic files up to date as program changes

Budgeting/Invoicing/Accounts Receivable

  • Review monthly financial statements and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
  • Track all meals sold and work with accounting department to process billing for all clients
  • Monitor accounts receivable on a monthly basis and take actions/follow-up on overdue accounts
  • Participate in development of annual budget, monitor budget monthly, and report on budget variances

Meals on Wheels Kitchen

  • Aid in meal packaging and distribution to volunteers when required

Other/Miscellaneous

  • Maintain the confidentiality of volunteers, clients and organizational proprietary information by developing, instituting and monitoring policies to protect the privacy rights of those entities
  • Promote the mission and values of New Dawn and New Dawn Meals on Wheels, internally and externally, including to/among volunteers
  • Write and implement new policies and procedures relevant to Meals on Wheels
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining networks; and participating in professional organizations
  • Seek out ways to improve program quality, reach, understanding, and efficiencies
  • Participate in planning and other internal meetings
  • Other duties as assigned by the Program Manager

Core Competencies

  • Communication
  • Responsibility
  • Trustworthiness & Ethics
  • Results orientation
  • Organization
  • Teamwork

 Required Skills

  • Self-motivated and able to work semi-independently
  • Able to plan within and report on project budget
  • Well-developed interpersonal and communications (oral and written) skills
  • Experience and/or comfort with community engagement and conversation
  • Highly organized, able to plan and execute multiple projects simultaneously

Additional Assets

  • Post-secondary degree/diploma and or experience
  • Outreach/engagement/non-profit experience
  • Food security/food sector experience

Work Conditions

  • Long periods of sitting/concentrating
  • Maybe be required, from time-to-time to assist with event set-up (moderate lifting/moving)
  • May be required, from time-time to assist with meal delivery
  • Willingness to work evenings and weekends as needed
  • Willingness to travel as needed

AIP Employer

New Dawn is proud to be an Atlantic Immigration Program (AIP) employer. This means that New Dawn has been approved as an AIP employer and, as such, can endorse the AIP-PR application of an eligible employee.

Note: employees are responsible for verifying that the employment position/category is eligible under the AIP program, or any other immigration program/stream for which they intend to seek the support/endorsement of New Dawn.

Compensation Package

Salaried Employee Compensation Package 

New Dawn Enterprises believes in supporting the well-being of its employees and, in service of this, has created the following compensation package for permanent, salaried employees of New Dawn Enterprises, in addition to their salaries.

Canada Life Group Benefits: Medical, Dental, Life Insurance

New Dawn offers its employees group benefits provided by Group Health. Fifty percent (50%) of these benefits are paid by the employer, except for Long-Term Disability benefits which are fully (100%) paid by the employee. The plan also includes a component for Life Insurance, Accidental Death and Dismemberment (AD&D) and Vision Care. Dependent life is also included.

Self-Directed Registered Retirement Savings Plan

Employees may choose to begin participation in New Dawn’s Self-Directed RRSP plan after completion of three (3) months of employment. Employees may contribute up to 5% of their gross salary, deducted from their pay cheque. This is matched by the employer to a maximum of five percent (5%).

Reduced Hours Work Week

In recognition of the benefits of greater work-life balance and the value of flexibility and autonomy for human wellbeing, New Dawn has adopted a Reduced Hour Work Week. All full-time salaried employees are required to be in the office for 32 hours per week. These hours can be worked over four or five days. At the start of employment, a schedule will be drafted that meets both the needs of the company and the employee.

Professional Development

New Dawn acknowledges and is committed to the ongoing professional development and lifelong learning aspirations of its staff. The acquisition of new position-relevant skills and perspectives by employees creates a stronger, more informed, and modern organization.

Employees are strongly encouraged to research and outline education and/or professional development opportunities to discuss with their manager in the creation of their work-plan.

Paid Holidays

New Dawn observes thirteen (13) public holidays and other days for which staff will be paid. They are: New Year’s Day, Family Day, Good Friday, Easter Monday, Victoria Day, Canada Day, Civic Holiday, Labour Day, National Day for Truth and Reconciliation, Thanksgiving Day, Remembrance Day, Christmas Day, Boxing Day

In the spirit of family, the President reserves the right to close the office between Christmas and New Year’s to enable employees to spend time with their families. This option will be reviewed, and a decision made annually depending on operational requirements. These non-statutory days will have no impact on employee vacation time.

Paid Vacation

All new employees entering the organization as a salaried employee will earn 15 days of paid vacation during the annum.

Mental and Physical Health Days 

Employees will be entitled to seven (7) days paid leave at the beginning of each calendar year. This can be carried forward to a maximum of fifteen (15) days total. It can be used for physical and metal wellness/illness and appointments for the employee or their family members.

Employee and Family Assistance Plan (EFAP)

New Dawn’s Group Benefits Plan also includes the provision of an Employee and Family Assistance Program. The Employee and Family Assistance Program (EAP) is a support system that employees and their families can turn to for confidential help with stress, anxiety and depression, family and relationship issues, addictions, legal and financial difficulties, health and nutrition concerns and workplace and career difficulties. The program is confidential and optional and is available 24 hours a day, 7 days a week.

Café Marie Discount

Employees of New Dawn Enterprises can take advantage of a 20% discount at Café Marie, located in the Eltuek Arts Centre.

Years of Service

The Years of Service Recognition Program recognizes and rewards the service of New Dawn employees at milestones in their careers. All permanent full-and-part-time New Dawn employees are eligible to receive the Years of Service award.

STAR Program

New Dawn is proud to recognize and reward the excellent work and achievements of its employees. Managers at New Dawn will be given an annual budget to provide ongoing and immediate recognition to their direct reports throughout the year.

Corporate YMCA Membership Program

In an effort to create more opportunity for staff health and wellness, New Dawn offers a corporate membership in partnership with the Cape Breton YMCA. The corporate membership gives staff a 12% discount on the cost of membership, additionally New Dawn pays half the cost of an individual discounted membership.

New Dawn

New Dawn is Canada’s oldest Community Development Corporation. Since 1976, we’ve been working to create a more just, healthy, and self-determined community by responding to local needs and driving long-term, systems-level change. Today, New Dawn continues to focus on self-reliance, resilience, and community-led transformation. Every day, we engage thousands of community members and employ over 150 Cape Bretoners through programs and services that are practical, creative, and grounded in care. Our work spans health and social care, housing, the arts, youth, immigration, and community development. Some of these services generate revenue, which we reinvest into our organization — fueling sustainability and deepening community impact.

Meals on Wheels

Are you (or a loved one) recovering from a recent hospital stay? Do you (or your loved one) find grocery shopping or meal preparation to be increasingly difficult? Do you worry that your loved one is not eating properly? We can help! Meals on Wheels provides delicious, healthy meals to individuals in the CBRM who are unable to prepare meals for themselves.

Posted February 4, 2022 by New Dawn
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Get in touch

New Dawn Enterprises
37 Nepean St, Sydney, Nova Scotia B1P 6A7
newdawn@newdawn.ca
902-539-9560

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Eymu’ti’k Unama’ki

Eymu’ti’k Unama’ki, newte’jk l’uiknek te’sikl Mi’kmawe’l maqamikall mna’q iknmuetumittl. Ula maqamikew wiaqi-wikasik Wantaqo’tie’l aqq I’lamatultimkewe’l Ankukamkewe’l Mi’kmaq aqq Eleke’wuti kisa’matultisnik 1726ek.

We are in Unama’ki, one of the seven traditional and unceded ancestral territories of the people of Mi’kma’ki. This territory is covered by the Treaties of Peace and Friendship which the Mi’kmaq first signed with the British Crown in 1726.

Ketu’-keknuite’tmek aqq kepmite’tmek ula tela’matultimkip wjit maqamikew ta’n etekl mtmo’taqne’l. Ula tett, ula maqamikek, etl-lukutiek l’tunen aqq apoqntmnen apoqnmasimk aqq weliknamk Unama’ki.

We wish to recognize and honour this understanding of the lands on which we reside. It is from here, on these lands, that we work to create and support a culture of self-reliance and vibrancy.