Donate
APPLY by February 18, 2022 CLOSED

Meals on Wheels Coordinator

Division: Meals on Wheels Deadline to apply: February 18, 2022, 4:00 pm Email resume to: Claire Turpin <hr@newdawn.ca> Schedule: Permanent/Full-Time Salary/Wage: $45,000/Year for 30 hours/Week (7.5 hours per day @ 4 days per week or 6 hours per day @ 5 days/week) Openings: 1

Job Description

Job Purpose: As an ever-growing and evolving organization, new opportunities for the New Dawn as a whole, and for particular divisions within the organization, emerge regularly.

The Meals on Wheels Coordinator is responsible for ensuring best practice(s) in coordination of program clients and volunteers for Sydney and the surrounding area. In addition to the day-to-day oversight of clients and volunteers, this position involves program growth and development overtime, attention to budgets and program financial responsibility, attention to invoicing and accounts reconciliation, and trouble-shooting client and volunteer issues.

The Coordinator is also responsible for marketing the program and building community partnerships to benefit the Meals on Wheels program.

Duties:

Meal/Client Coordination

  • Prepare and update weekly client schedules and submit to Meals on Wheels Kitchen
  • Attend to Meals on Wheels phone line and respond to all inquiries
  • With Anchored Ideas (and/or New Dawn Communications staff), develop and deliver marketing efforts to recruit new clients
  • Design, implement and evaluate annual surveys for clients/families

Volunteer Coordination

  • Prepare and update weekly volunteer schedules and communicate to volunteers as needed
  • With Anchored Ideas (and/or New Dawn Communications staff), develop and deliver marketing efforts to recruit new volunteers
  • Develop and deliver volunteer appreciation initiatives
  • With New Dawn Human Resource Coordinator, develop and facilitate training and development programs for volunteers
  • With New Dawn Human Resources Coordinator, plan and execute volunteer orientations
  • Develop, implement and evaluate annual surveys for volunteers

Program Development

  • Work with community partners to promote program, recruit volunteers, identify and secure funding partners and evaluate community need/changing needs of community and program
  • Work towards program financially sustainable, including grant applications, assisting with fundraising initiatives and campaigns and fulfilling requirements of annual United Way partnership (applications, reporting, engagement, relationship-building)

Record-Keeping

  • Maintain up to date records of all client and volunteer information
  • Record all interactions/conversations with clients regarding employee/volunteer interaction and the quality of the meals
  • Develop modern, efficient, digital record-keeping practices and keep all electronic files up to date as program changes

Budgeting/Invoicing/Accounts Receivable

  • Review monthly financial statements and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
  • Track all meals sold and work with accounting department to process billing for all clients
  • Monitor accounts receivable on a monthly basis and take actions/follow-up on overdue accounts
  • Participate in development of annual budget, monitor budget monthly, and report on budget variances

Meals on Wheels Kitchen

  • Aid in meal packaging and distribution to volunteers when required

Other/Miscellaneous

  • Maintain the confidentiality of volunteers, clients and organizational proprietary information by developing, instituting and monitoring policies to protect the privacy rights of those entities
  • Promote the mission and values of New Dawn and New Dawn Meals on Wheels, internally and externally, including to/among volunteers
  • Write and implement new policies and procedures relevant to Meals on Wheels
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining networks; and participating in professional organizations
  • Seek out ways to improve program quality, reach, understanding, and efficiencies
  • Participate in planning and other internal meetings
  • Other duties as assigned by the Program Manager

Core Competencies

  • Communication
  • Responsibility
  • Trustworthiness & Ethics
  • Results orientation
  • Organization
  • Teamwork

 Required Skills

  • Self-motivated and able to work semi-independently
  • Able to plan within and report on project budget
  • Well-developed interpersonal and communications (oral and written) skills
  • Experience and/or comfort with community engagement and conversation
  • Highly organized, able to plan and execute multiple projects simultaneously

Additional Assets

  • Post-secondary degree/diploma and or experience
  • Outreach/engagement/non-profit experience
  • Food security/food sector experience

Work Conditions

  • Long periods of sitting/concentrating
  • Maybe be required, from time-to-time to assist with event set-up (moderate lifting/moving)
  • May be required, from time-time to assist with meal delivery
  • Willingness to work evenings and weekends as needed
  • Willingness to travel as needed

AIP Employer

New Dawn is proud to be a designated Atlantic Immigration Program (AIP) employer. Eligible employees may be able to receive employer support for permanent residency applications through the program. Employees are responsible for confirming their eligibility under the AIP or any other immigration stream before seeking employer endorsement. 

Compensation Package

At New Dawn Enterprises, we recognize that employee well-being is fundamental to individual success, organizational excellence, and thriving communities. In addition to competitive salaries, permanent salaried employees may be eligible for the following benefits and supports. Eligibility for specific benefits may vary based on employment status, position, and length of service.

Group Health Employee Benefits

New Dawn offers eligible employees participation in group benefits which are provided by GroupHEALTH and include coverage for medical, dental, and vision care, as well as insurance coverage including long-term disability, life, and accidental death and dismemberment. New Dawn pays 50% of group benefit premiums. Long-term disability premiums are fully employee-paid, allowing any future disability benefits received to remain non-taxable.

Extended Health & Well-Being  

GroupHEALTH offers integrated wellness services through Sparrow Health, including enhanced mental health support, seamless access to virtual healthcare, and an Employee and Family Assistance Program (EFAP). Services include critical incident support, 24/7 crisis assistance, substance-use management, and other wellness resources.

Retirement Savings Matching Program

Eligible employees may choose to participate in New Dawn’s Self-Directed Retirement Savings Matching Program by contributing up to 5% of their gross salary toward a registered retirement savings plan, which is deducted from their pay cheque. New Dawn matches employee contributions dollar-for-dollar up to 5% of gross salary. Eligible savings accounts include Registered Retirement Savings Plans (RRSPs) and eligible Community Economic Development Investment Funds (CEDIFs).

Flexible Work Arrangements

In recognition of the benefits of greater work-life balance and the value of flexibility and autonomy for human well-being, New Dawn makes every effort to offer flexible work schedules. Divisions across New Dawn are structured differently and may offer varying levels of flexibility while continuing to meet operational requirements. Depending on the role, flexible arrangements may include self-scheduling (regular schedule and/or time off coverage), flexible start and end times, remote work, and other accommodations.

Reduced Hours Work Week

Full-time salaried employees are eligible to participate in a 32-hour reduced-hours work week while maintaining full-time employment status and compensation. These hours can be worked over four 8-hour days, or five 6.5-hour days, with the chosen schedule identified at the beginning of employment and at the start of each year.

Paid Vacation 

Full-time, salaried employees are entitled to 120 hours (equivalent to 15 days) of paid vacation annually. Part-time, salaried employees are entitled to paid annual vacation hours prorated to their FTE status.

Paid Mental & Physical Wellness Days 

Full-time, salaried employees are entitled to 56 hours (7 days) of paid mental and physical wellness leave annually. Part-time, salaried employees are entitled to paid annual leave for mental and physical health prorated to their FTE status. These hours can be used to take time off work for physical and/or mental wellness/illness, and to attend appointments for the employee and/or their dependents.

Paid Holidays 

New Dawn observes the following thirteen (13) public holidays annually, exceeding current statutory minimums. These include: New Year’s Day, Nova Scotia Heritage Day, Good Friday, Easter Monday, Victoria Day, Canada Day, Civic Holiday, Labour Day, National Day for Truth and Reconciliation, Thanksgiving, Remembrance Day, Christmas Day, and Boxing Day.

Subject to operational requirements, New Dawn may provide eligible employees an additional paid office closure between Christmas Day and New Year’s Day annually, allowing employees additional time with family and loved ones without using vacation entitlement.

Rewards & Recognition 

New Dawn celebrates employee contributions through service awards, milestone recognition, and ongoing appreciation programs that acknowledge achievements and significant personal and professional milestones.

Paid Required Education Renewals

When certifications, training, licenses, or credentials are required for a position, New Dawn covers renewal costs. Support for professional designations and licensing fees may also be provided based on role requirements and divisional budgets.

Professional Development

New Dawn is committed to supporting employees in developing their skills, expanding their knowledge, and pursuing lifelong learning opportunities. Development of new position-relevant skills and perspectives creates a stronger, more informed, and modern organization. Employees are encouraged to explore professional development opportunities in collaboration with their manager.

Café Marie Discount

Employees are entitled to a staff discount at Café Marie, located in the Eltuek Arts Centre.

Corporate YMCA Membership Program

To support employee health and wellness, New Dawn offers a corporate membership in partnership with the Cape Breton YMCA. The corporate membership provides staff with a 12% discount on the cost of individual membership, and New Dawn covers 50% of the discounted individual membership cost.

New Dawn

New Dawn is Canada’s oldest Community Development Corporation. Since 1976, we’ve been working to create a more just, healthy, and self-determined community by responding to local needs and driving long-term, systems-level change. Today, New Dawn continues to focus on self-reliance, resilience, and community-led transformation. Every day, we engage thousands of community members and employ over 150 Cape Bretoners through programs and services that are practical, creative, and grounded in care. Our work spans health and social care, housing, the arts, youth, immigration, and community development. Some of these services generate revenue, which we reinvest into our organization — fueling sustainability and deepening community impact.

Meals on Wheels

Are you (or a loved one) recovering from a recent hospital stay? Do you (or your loved one) find grocery shopping or meal preparation to be increasingly difficult? Do you worry that your loved one is not eating properly? We can help! Meals on Wheels provides delicious, healthy meals to individuals in the CBRM who are unable to prepare meals for themselves.

Posted February 4, 2022 by New Dawn
All Job Postings

Get in touch

New Dawn Enterprises
37 Nepean St, Sydney, Nova Scotia B1P 6A7
newdawn@newdawn.ca
902-539-9560

Sign up for updates!

Join 3,000+ readers and get news from New Dawn Enterprises in your inbox.

Eymu’ti’k Unama’ki

Eymu’ti’k Unama’ki, newte’jk l’uiknek te’sikl Mi’kmawe’l maqamikall mna’q iknmuetumittl. Ula maqamikew wiaqi-wikasik Wantaqo’tie’l aqq I’lamatultimkewe’l Ankukamkewe’l Mi’kmaq aqq Eleke’wuti kisa’matultisnik 1726ek.

We are in Unama’ki, one of the seven traditional and unceded ancestral territories of the people of Mi’kma’ki. This territory is covered by the Treaties of Peace and Friendship which the Mi’kmaq first signed with the British Crown in 1726.

Ketu’-keknuite’tmek aqq kepmite’tmek ula tela’matultimkip wjit maqamikew ta’n etekl mtmo’taqne’l. Ula tett, ula maqamikek, etl-lukutiek l’tunen aqq apoqntmnen apoqnmasimk aqq weliknamk Unama’ki.

We wish to recognize and honour this understanding of the lands on which we reside. It is from here, on these lands, that we work to create and support a culture of self-reliance and vibrancy.